Quality Agent Selection & Training
Corpocall utilizes the Virtual Agent model to acquire and train responsible agents for our clients.
- Agents take psychological tests and submit to criminal background checks.
- Dedicated agent training is based on your specific needs.
Efficient Structuring & Competitive Pricing
Our technology enabled management style eliminates waste and promotes efficiency.
- Customized plans deliver the services you need without waste.
- Our quality assurance department uses strict auditing processes which constantly reaffirms your company's needs.
- Free Setup and complimentary toll free numbers lower your cost
Flexibility & Customized Service
Customized service plans and the Virtual Agent model gives Corpocall the ability to personalize your service to the highest level.
- Vast technology allows multiple services to be run unilaterally
- We work with you to develop a unique plan for your business such as specific scripts, service levels, and performance criteria.
HIPAA Compliance & Security
CorpoCall takes great measures to ensure HIPAA compliance and that client's personal information is kept safe.
- Agents trained and tested to HIPAA procedures.
- Protected health information and call recordings are stored on a secure server.
- Experience working with TPA's and Insurance Companies.
- Secure Paperless Information Processing (Voice & Data).
Corpocall's contingency services ensure your phones are always being answered.
- Ensure your calls are always answered even in the event of a power outage, fire, storm or natural disaster.
- Allow us to handle just 20% of your calls and you will be protecting your business.
- Retain control of your call center and our agents act as a part of your team.
- Enjoy peace of mind that you are protected, and with our competitive rates you may save money as well.