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Customer Service

  • Raise Customer Loyalty
  • Improve First Call Resolution Rate
  • Better Brand Recognition
  • Reduce Customer Churn
  • Lower Support Cost
  • Get More Client Referrals

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Customer Acquisition

  • Close More Sales
  • Reduce Cost of Sale
  • Improve Top-Line Revenue
  • Profit from Up-Selling & Cross-Selling
  • Raise Retention Rates
  • Leverage Your Customer Database

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Comprehensive Services

  • 24/7/365 Days Live Inbound/Outbound Services
  • Detailed IVR and Auto-Attendant
  • Email Response
  • Mail Holding Services
  • Live Web Chat
  • Customized Reporting

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Testimonials

Quality Agent Selection & Training


Corpocall utilizes the Virtual Agent model to acquire and train responsible agents for our clients.

  • Agents take psychological tests and submit to criminal background checks.
  • Dedicated agent training is based on your specific needs.


Efficient Structuring & Competitive Pricing


Our technology enabled management style eliminates waste and promotes efficiency.

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  • Customized plans deliver the services you need without waste.
  • Our quality assurance department uses strict auditing processes which constantly reaffirms your company's needs.
  • Free Setup and complimentary toll free numbers lower your cost

 

 Flexibility & Customized Service


Customized service plans and the Virtual Agent model gives Corpocall the ability to personalize your service to the highest level.

  • Vast technology allows multiple services to be run unilaterally
  • custom ivr2We work with you to develop a unique plan for your business such as specific scripts, service levels, and performance criteria.

 

 HIPAA Compliance & Security


CorpoCall takes great measures to ensure HIPAA compliance and that client's personal information is kept safe.

  • Agents trained and tested to HIPAA procedures.
  • Protected health information and call recordings are stored on a secure server.
  • Experience working with TPA's and Insurance Companies.
  • Secure Paperless Information Processing (Voice & Data).

 

 Contingency Services


Pie Graph7Corpocall's contingency services ensure your phones are always being answered.

  • Ensure your calls are always answered even in the event of a power outage, fire, storm or natural disaster.
  • Allow us to handle just 20% of your calls and you will be protecting your business.
  • Retain control of your call center and our agents act as a part of your team.
  • Enjoy peace of mind that you are protected, and with our competitive rates you may save money as well.

 

TAKE ADVANTAGE OF OUR TOP QUALITY CONTACT CENTER SERVICES FOR THE BEST VALUE IN THE MARKET.

Request your FREE quote today, or CALL US at 866-661-CALL (2255)
 

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